Staffing a Gaming Café: Roles, Shifts and Access
Staff make or break a gaming café. The right roles and the right access keep the floor friendly and your money safe.
Core roles
- Floor staff: check-in, help with games and settings, keep order.
- Tech lead: updates, repairs and peripherals.
- Manager: bookings, tournaments, cash-up and reporting.
Shifts
Staff up for evenings and weekends; a single person can often cover quiet weekday mornings.
Access levels
Floor staff need to check guests in, not see payouts. Give each person only the access their job needs. HangOn Partner has staff accounts with different access levels.
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